Beneficiary portal

Self-service beneficiary portal for charities

Instead of daily calls and long waiting, beneficiaries log into their portal and see everything that concerns them. Fewer calls, higher satisfaction, and your team free for the cases that matter.

What can a beneficiary do via the portal?

• Submit a new request: A smart form that suggests the request type and lists prerequisites.
• Track request status: A clear timeline per request: received, reviewed, decided, delivered.
• Book appointments: Choose from available slots per the charity's schedule.
• Apply to programs: Active programs with eligibility criteria and a one-tap apply button.
• Update profile: Address, mobile, health data — without contacting the charity.
• Upload attachments: ID, medical reports, proof of income, with expiry tracking.

Safe sign-in for every beneficiary

Beneficiaries log in with their national ID and mobile, plus an SMS verification code. No one can impersonate them or access their data.