Messages & alerts

Bulk messaging & smart alerts

Continuous communication with your beneficiaries — without manual calls. Send a message to a specific segment in one click, and let the system handle appointment and document reminders automatically.

Bulk messaging capabilities

• Segment selection: Send to beneficiaries of a specific program, age group, geographic region, or status.
• Ready templates: Welcome messages, request confirmation, appointment reminder, new program announcement.
• Send statistics: See who received the message, who didn't, and the reasons for failure.
• Transparent cost: Full record of messages sent and their cost.

Automatic alerts

• Before appointments: Remind the beneficiary 24 hours before their next appointment.
• Document expiry: Alert the beneficiary before their ID or visa expires.
• Request status updates: Instant message when a request is approved or a document is requested.
• Program approval: Confirmation to the beneficiary upon acceptance into a new program.